Clínica Palma Medicodental
According to our open methodology, this clinic scored 71.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 13 ranked clinics · Last checked: 23 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#671.1/100
- Best for Expats#768.5/100
- Best for Dental Implants#669.3/100
- Best for Emergency Dental Care#673.7/100
- Best Price Transparency#556.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#675.6/100
- Sleep Dentistry (GA / deep sedation)#271.1/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Intravenous conscious sedation in the clinic. [pm-sedacion]
Summary
Clínica Palma Medicodental is a dental clinic on Calle del Corazón de María in Chamartín, part of a family practice group that also runs clinics in the province of Jaén. Its focus is implantology - immediate-load, zygomatic and subperiosteal implants, bone grafting and guided surgery - alongside general dentistry, orthodontics including Invisalign, endodontics, periodontics and children's dentistry. Eight dentists are named on the website; the medical director, Dr. Jesús Palma Ortiz, and Dr. Sergio Palma Ortiz lead implant work and oral surgery. The first visit, with a 3D diagnosis, is free; treatment prices are not published, and the site's price articles give Madrid market ranges instead. The clinic has in-house 3D CT imaging and offers intravenous conscious sedation. It is open Monday to Friday, until 8 p.m. from Monday to Thursday, and the website is in Spanish only.
Listed on 2026-09-23 after the clinic requested a free check through Madrid Dental Rating (2026-09-15), and researched to the same standard as every other card. The clinic's own pages publish three different opening times for Monday and Tuesday (contact page, clinics page and structured data); the hours shown here follow its Google listing and contact page. The structured data on the website declares several ratings for the clinic that do not match its Google listing; the card uses the Google figures read on 2026-09-23.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 4 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Madrid; mentioned for: English speaking dentist Madrid; mentioned for: dental implants Madrid; mentioned for: emergency dentist Madrid; mentioned for: Madrid dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [pm-site] | 4/4 |
| ✓ | Dentist names listed Eight dentists are named on the team page. [pm-equipo] | 3/3 |
| ✓ | Dentist specializations listed Each named dentist is shown with a field of practice. [pm-equipo] | 2/2 |
| ✓ | Real clinic photos Photos uploaded by the clinic to its Google listing show its branded street front. [pm-gbp] | 2/2 |
| ✓ | Service list published [pm-tratamientos] | 3/3 |
| ✓ | Clear contact details Phone and WhatsApp on every page; the phone matches the Google listing. [pm-contacto] [pm-gbp] | 2/2 |
| ✗ | English website version The website is in Spanish only. [pm-site] | 0/2 |
| ✓ | Address and map published Street address and an embedded map on the contact page. [pm-contacto] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list; the site's price articles give Madrid market ranges, not the clinic's own fees. [pm-precios] | 0/3 |
| ✗ | Cleaning price listed Cleaning appears only in a newsletter offer, not as a standing price. [pm-precios] | 0/2 |
| ✗ | Filling price listed No filling price on any page. [pm-precios] [pm-tratamientos] | 0/2 |
| ✗ | Crown price listed No crown price on any page. [pm-precios] [pm-tratamientos] | 0/2 |
| ✗ | Implant price listed Implant prices appear only as Madrid market ranges, not as the clinic's own fee. [pm-precios] | 0/2 |
| ✓ | Consultation price listed The first visit is free, stated on every page. [pm-site] [pm-radiologia] | 2/2 |
| ✓ | X-ray / imaging price listed The free first visit includes a complete 3D diagnosis. [pm-sedacion] [pm-radiologia] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-23 [pm-gbp] | 6/6 |
| ◐ | Google review volume as of 2026-09-23 [pm-gbp] | 2.5/3 |
| ✓ | Review recency as of 2026-09-23 [pm-gbp] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-10-01 (to a review of 2026-10-01). [clinica-palma-medicodental-deepen] [pm-gbp] | 2/2 |
| ✓ | No recurring complaints 7 of 280 ratings are one-star (2.5%), none two-star; the one readable low review raises a single issue. [pm-gbp] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2025-02-17 to 2026-10-01, from accounts with 1–206 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 7 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 279. [clinica-palma-medicodental-deepen] | 2/2 |
| ✓ | Active Facebook presence The website links to the clinic's Facebook page. [pm-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Doctoralia profile of the medical director with patient opinions. [pm-doctoralia] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [pm-radiologia] | 2/2 |
| ✓ | CBCT (3D imaging) 3D dental CT in the clinic. [pm-radiologia] | 2/2 |
| ✓ | Implantology [pm-implantes] | 2/2 |
| ✓ | Orthodontics [pm-ortodoncia] | 2/2 |
| ✓ | Oral surgery [pm-tratamientos] | 2/2 |
| ✓ | Pediatric dentistry [pm-odontopediatria] | 1.5/1.5 |
| ✓ | Emergency care The clinic states it is available 24/7 for its patients' urgencies; there is no separate emergency service page. [pm-sindolor] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [pm-site] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Free first visit with diagnosis; online request form and WhatsApp. [pm-site] [pm-radiologia] | 1.5/1.5 |
| ✓ | Clear service explanations Treatment pages explain each procedure and how it is done. [pm-implantes] [pm-sedacion] | 1/1 |
| ✓ | Convenient opening hours Open until 8 PM Monday to Thursday. [pm-contacto] [pm-gbp] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Madrid", "English speaking dentist Madrid", "dental implants Madrid", "emergency dentist Madrid", "Madrid dental clinic for expats".
| ✗ | Mentioned for: best dentist Madrid Not in the local results, the first page of web results or an AI Overview for "best dentist Madrid" on 2026-09-23. [pm-queries] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Madrid Not in the local results, the first page of web results or an AI Overview for "English speaking dentist Madrid" on 2026-09-23. [pm-queries] | 0/1 |
| ✗ | Mentioned for: dental implants Madrid Not in the local results, the first page of web results or an AI Overview for "dental implants Madrid" on 2026-09-23. [pm-queries] | 0/1 |
| ✗ | Mentioned for: emergency dentist Madrid Not in the local results, the first page of web results or an AI Overview for "emergency dentist Madrid" on 2026-09-23. [pm-queries] | 0/1 |
| ✗ | Mentioned for: Madrid dental clinic for expats Not in the local results, the first page of web results or an AI Overview for "Madrid dental clinic for expats" on 2026-09-23. [pm-queries] | 0/1 |
| ✓ | Structured data on website Dentist and LocalBusiness markup with the Madrid address, telephone and opening hours. [pm-site] | 1.5/1.5 |
| ◐ | Google indexing quality The site ranks first for the clinic name, but not on the first two pages for the implants query in Spanish, its core service. [pm-index] [pm-queries] | 1/2 |
| ✓ | Dedicated service pages [pm-implantes] [pm-ortodoncia] [pm-sedacion] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CS19539 (REGCESS — Instituto Medicodental Madrid S.L.P., Madrid) (REGCESS read 2026-09-23: private dental clinic in Madrid registered to Instituto Medicodental Madrid S.L.P., the company the clinic's contact page names as data controller; the number appears on Doctoralia, not on the clinic's own website.) [pm-regcess] [pm-contacto]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Jesús Palma Ortiz [pm-equipo] [pm-guia-jesus] | Medical director; implantology and oral surgery | 23002218 (COE Jaén) |
| Dr. Sergio Palma Ortiz [pm-equipo] [pm-guia-sergio] | Oral surgery, periodontics and aesthetic dentistry | 23002237 (COE Jaén) |
| Dra. Eugenia Granger [pm-equipo] [pm-coem] | General dentistry | 28014785 (COEM) |
| Dr. Alberto Vayá [pm-equipo] [pm-coem] | Orthodontics | 28010863 (COEM) |
| Dr. Daniel González [pm-equipo] | Endodontics and general dentistry | not verified |
| Dra. Minerva Piñero Conde [pm-equipo] [pm-coem] | General dentistry | 28016925 (COEM) |
| Dra. Elena Candel Griñan [pm-equipo] [pm-coem] | General dentistry | 28011091 (COEM) |
| Dra. Rocío Cascos Sánchez [pm-equipo] [pm-coem] | General dentistry | 28013685 (COEM) |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://palmamedicodental.com/ |
|---|---|
| Phone | +34 914 56 76 30 |
| +34 659 08 09 27 | |
| https://www.facebook.com/people/PALMA-Clinica-Medicodental/100085491514417/ | |
| Google Maps | Map listing |
| Address | Calle del Corazón de María 70, Chamartín, 28002 Madrid, Spain |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| pm-site | https://palmamedicodental.com/ | Clinic home page and full site read 2026-09-23: sitemap of 77 URLs with lastmod, every page fetched; Spanish only, no other language version; header "1ª CITA GRATIS", phone 914 56 76 30 and WhatsApp 659 08 09 27 (wa.me/34659080927); links to Facebook, Instagram and YouTube; schema.org JSON-LD on 89 pages: a MedicalOrganization/LocalBusiness/Dentist with the Madrid address, telephone and opening hours, plus a Product entity; llms.txt present. | 2026-09-23 |
| pm-contacto | https://palmamedicodental.com/contacto/ | Contact page: Calle del Corazón de María 70, Chamartín, 28002 Madrid, 914 56 76 30 / 659 080 927, embedded Google map; hours "Lunes: 08h a 20h · Martes: 10h a 20h · Miércoles y Jueves: 10h a 14h | 16h a 20h · Viernes: 10h a 14h | 15h a 18h"; data controller Instituto Medicodental Madrid S.L.P. | 2026-09-23 |
| pm-clinicas | https://palmamedicodental.com/las-clinicas/ | Clinics page: the Madrid clinic ("Lunes a Jueves: 10h a 14h – 16h a 20h; Viernes: 10h a 14h - 15h a 18h; Sábado: Cerrado") and the group's clinics in Úbeda and Baeza (Jaén). | 2026-09-23 |
| pm-equipo | https://palmamedicodental.com/equipo/ | Team page ("Equipo Facultativo"): Dr. Jesús Palma Ortiz (medical director; implantology and oral surgery), Dr. Sergio Palma Ortiz (oral surgery, periodontics and aesthetic dentistry), Dra. Eugenia Granger (general dentistry), Dr. Alberto Vayá (orthodontics), Dr. Daniel González (endodontics and general dentistry), Dra. Minerva Piñero Conde, Dra. Elena Candel Griñan and Dra. Rocío Cascos Sánchez (general dentistry), plus hygienists; individual pages for the two principals give degrees (CEU San Pablo; implantology training at the University of Lleida). | 2026-09-23 |
| pm-tratamientos | https://palmamedicodental.com/tratamientos-dentales/ | Treatments index with dedicated pages: implants (immediate load, low bone, complex cases, zygomatic, subperiosteal, guided surgery), bone grafting, oral surgery, conscious sedation, aesthetic dentistry and veneers, whitening, orthodontics and Invisalign, endodontics, periodontics, bruxism, children's dentistry, general dentistry, digital dental radiology, facial aesthetic medicine; no separate emergency service page. | 2026-09-23 |
| pm-sindolor | https://palmamedicodental.com/implantes-sin-dolor/ | Pain-free implants article: after-care warning signs, then "Estamos disponibles 24/7 para atender cualquier urgencia de nuestros pacientes" and "estamos disponibles 24/7 para atender cualquier urgencia o duda que puedas tener durante tu recuperación". | 2026-09-23 |
| pm-radiologia | https://palmamedicodental.com/tratamientos/radiologia-dental/ | Dental radiology page: digital X-rays and "TAC dental en 3D" in the clinic; the first visit is free ("Solicita tu 1ª visita GRATUITA"). | 2026-09-23 |
| pm-sedacion | https://palmamedicodental.com/tratamientos/sedacion-consciente/ | Conscious sedation page: intravenous conscious sedation in the clinic; "Primera visita gratuita con diagnóstico 3D completo". | 2026-09-23 |
| pm-precios | https://palmamedicodental.com/precio-implantes-dentales/ | Implant price article: gives Madrid market ranges ("el precio de un implante dental completo en Madrid… oscila generalmente entre 900€ y 1.800€, un rango similar a la media nacional, aunque puede variar por zona y por clínica"; table of "Precio orientativo*"), not the clinic's own fees; no price list elsewhere on the site; the only other figure is a newsletter offer ("limpieza dental + revisión completa por solo 19,90€" on subscribing). | 2026-09-23 |
| pm-implantes | https://palmamedicodental.com/tratamientos/implantes-dentales-madrid/ | Dental implants page: immediate-load, zygomatic and subperiosteal implants, bone regeneration; JSON-LD on this page declares three different ratings for the clinic - LocalBusiness 4.91 from 229, a Dentist entity 4.9 from 139 and a Product entity 4.88 from 298 (the home page's Product entity says 4.88 from 292). | 2026-09-23 |
| pm-ortodoncia | https://palmamedicodental.com/tratamientos/ortodoncia/ | Orthodontics page: brackets and Invisalign. | 2026-09-23 |
| pm-odontopediatria | https://palmamedicodental.com/tratamientos/odontopediatria/ | Children's dentistry page. | 2026-09-23 |
| pm-gbp | https://www.google.com/maps?cid=18210803255919963334&hl=en | Google listing "Clínica Palma Medicodental | Implantología Dental Avanzada en Madrid", C. del Corazón de María 70, read 2026-09-23: 4.9 from 280 reviews; histogram 5★ 269 / 4★ 4 / 3★ 0 / 2★ 0 / 1★ 7; readable reviews dated 2026-03-31 to 2026-08-03, every one with an owner reply, including a one-star review of 2026-07-21 about an insurance quote and pressure toward an implant (replied with an apology); hours Monday 8 AM-8 PM, Tuesday 10 AM-8 PM, Wednesday-Thursday 10 AM-2 PM and 4-8 PM, Friday 10 AM-2 PM and 3-6 PM, weekend closed; categories include Oral and maxillofacial surgeon, Orthodontist, Pediatric dentist, Periodontist, no emergency category; claimed; photos uploaded by the business show the branded "PALMA" street front on Calle Corazón de María. | 2026-09-23 |
| pm-doctoralia | https://www.doctoralia.es/jesus-palma-ortiz/dentista/madrid | Doctoralia profile of Dr. Jesús Palma Ortiz at Clínica Palma Medicodental, Calle del Corazón de María 70 (and Clínica Medicodental SM, Úbeda), read 2026-09-23: 2 opinions, 5 stars, latest 3 October 2024. The Doctoralia clinic page lists the health registration number CS19539. | 2026-09-23 |
| pm-regcess | https://regcess.mscbs.es/regcessWeb/inicioBuscarCentrosAction.do | REGCESS (Ministry of Health register of health centres) searched 2026-09-23 by authorisation code CS19539: CCN 1328028737, INSTITUTO MEDICODENTAL MADRID S.L.P., Comunidad de Madrid, Madrid, class Clínicas Dentales, private; a search by centre name "PALMA" among dental clinics returns nothing. | 2026-09-23 |
| pm-guia-jesus | https://guiadentistas.es/detail.php?numcol=23002218 | National register of the Consejo General de Dentistas, read 2026-09-23: JESÚS PALMA ORTÍZ, nº colegiado 23002218 (colegio de Jaén), colegiado 16/10/2020, habilitado, en activo, Grado en Odontología; professional address Palma Clínica Medicodental, Calle Corazón de María 70, Madrid. | 2026-09-23 |
| pm-guia-sergio | https://guiadentistas.es/detail.php?numcol=23002237 | National register of the Consejo General de Dentistas, read 2026-09-23: SERGIO PALMA ORTIZ, nº colegiado 23002237 (colegio de Jaén), colegiado 30/09/2021, habilitado, en activo, Grado en Odontología; professional address Palma Clínica Medicodental, Calle Corazón de María 70, Madrid. | 2026-09-23 |
| pm-coem | https://coem.org.es/registro-de-colegiados-y-sociedades/directorio-… | COEM (Madrid colegio) directory, searched 2026-09-23: EUGENIA GRANGER MARIN nº 28014785; ALBERTO VAYA FERNANDEZ-LADREDA nº 28010863; MINERVA PIÑERO CONDE nº 28016925; ELENA CANDEL GRIÑAN nº 28011091; ROCIO CASCOS SANCHEZ nº 28013685. "Daniel González" is published without a second surname and was not matched. | 2026-09-23 |
| pm-queries | search:best dentist Madrid / English speaking dentist Madrid / dental implants Madrid / emergency dentist Madrid / Madrid dental clinic for expats | The five canonical Madrid queries run 2026-09-23 (google.com, English, Spain, non-personalised; local results, first page of web results and AI Overview read): Clínica Palma Medicodental is absent from all five; no AI Overview was shown. | 2026-09-23 |
| pm-index | search:Palma Medicodental Madrid / implantes dentales Madrid | Name and core-service checks 2026-09-23 (Spanish): palmamedicodental.com ranks first for the clinic name; for the implants query in Spanish the site is absent from the local results and from the first two pages of web results. | 2026-09-23 |
| clinica-palma-medicodental-deepen | https://www.google.com/maps?cid=18210803255919963334&hl=en | Google listing "Clínica Palma Medicodental | Implantología Dental Avanzada en Madrid" (Dental clinic, Cosmetic dentist, Dental implants periodontist), read 2026-10-02 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 290 reviews (1★ 7 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 279); 10 distinct reviews read, dated 2025-02-17 to 2026-10-01, 10 with an owner reply | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-09-23 | Listed after the clinic requested a free check (form on Madrid Dental Rating, 2026-09-15). Researched from the clinic's website (all 77 pages in its sitemap: team, clinics, contact, every treatment and price article), its Google listing, Doctoralia, and the national and Madrid dentist registers, where seven of the eight named dentists are found. The first visit with a 3D diagnosis is free; no treatment prices are published. The five canonical Madrid visibility queries were run the same day; the clinic appears in none of them. |
A question or a correction?
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