Clínica CLOE
According to our open methodology, this clinic scored 62.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 13 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1162.8/100
- Best for Expats#862.5/100
- Best for Dental Implants#1255/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1044.1/100
- Best English-speaking Clinics#768/100
- Best for Families / Children#965.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented offers conscious sedation ('sedación consciente') plus local anaesthesia; no general anaesthesia mentioned [clinica-cloe-sedation]
Summary
Dental clinic with locations at Campo de las Naciones (Madrid) and La Moraleja (Alcobendas), offering implantology, orthodontics, endodontics, pediatric and cosmetic dentistry; team lists multiple languages including English.
Second location: Calle Estafeta 2, La Moraleja, 28108 Alcobendas.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Names and roles of ~10 dentists published. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-cloe-refresh] | 6/6 |
| ◐ | Google review volume [clinica-cloe-refresh] | 2/3 |
| ✓ | Review recency [clinica-cloe-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-29 (to a review of 2026-09-21). [clinica-cloe-deepen] [clinica-cloe-gbp-2026-09-26] | 2/2 |
| ✓ | No recurring complaints The five lowest-rated Google reviews raise different issues (a traumatic visit with one dentist, a rude receptionist, a WhatsApp enquiry answered after four days, and a visit seen as a rip-off); 1–2★ are 2.8 % of 181 (1★ 3 / 2★ 2 / 3★ 1 / 4★ 3 / 5★ 172). [clinica-cloe-deepen] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2021-04-29 to 2026-09-21, from accounts with 3–142 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 3 / 2★ 2 / 3★ 1 / 4★ 3 / 5★ 172. [clinica-cloe-deepen] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic and Top Doctors. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Madrid", "English speaking dentist Madrid", "dental implants Madrid", "emergency dentist Madrid", "Madrid dental clinic for expats".
| ✗ | Mentioned for: best dentist Madrid [sq] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Madrid [sq] | 1/1 |
| ✓ | Mentioned for: dental implants Madrid [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Madrid [sq] | 0/1 |
| ✗ | Mentioned for: Madrid dental clinic for expats [sq] | 0/1 |
| ✗ | Structured data on website Only WebPage, ImageObject, BreadcrumbList, WebSite markup in the served HTML of the homepage and 3 service pages; no Dentist, LocalBusiness, Organization or MedicalClinic type. [clinica-cloe-r6s3] [clinica-cloe-r6s3-2] [clinica-cloe-r6s3-3] [clinica-cloe-r6s3-4] | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CS9283 (REGCESS — legal entity CLOES 2007 S.L., Madrid) (REGCESS, national, open. Searched Nombre Centro=CLOE. A second branch of the same legal entity (CS22108, Alcobendas) is also on record.) [clinica-cloe-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Víctor Begara [s1] [clinica-cloe-doclic] | Implantology / Digital Smile Design (Medical Director) | 28006567 (COEM) |
| Dra. Mya Choufani [s1] [clinica-cloe-doclic] | Pediatric, cosmetic and general dentistry (Medical Director) | 28009519 (COEM) |
| Dr. Javier García Cortés [s1] [clinica-cloe-doclic] | Orthodontics | 28006951 (COEM) |
| Dra. Eva Retamero [s1] [clinica-cloe-doclic] | Orthodontics | 28009959 (COEM) |
| Dr. Daniel Manzano [s1] [clinica-cloe-doclic] | Endodontics | 28009731 (COEM) |
| Dra. Andrea Zion [s1] [clinica-cloe-doclic] | General, pediatric, periodontics, implants, endodontics, cosmetic | 28009853 (COEM) |
| Dra. Macarena Resines [s1] [clinica-cloe-doclic] | Cosmetic, conservative, restorative, prosthetics | 28011737 (COEM) |
| Dra. Miriam Valor [s1] [clinica-cloe-doclic] | Esthetics, restorative, prosthodontics | 28006716 (COEM) |
| Dra. Clarissa Bonifácio [s1] [clinica-cloe-doclic] | Pediatric / special needs | 28018105 (COEM) |
| Dr. Nicolás Gil Abando [s1] [clinica-cloe-doclic] | Orthodontics, general, aesthetic | 28014111 (COEM) |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.clinicacloe.com/ |
|---|---|
| Phone | +34 91 371 79 19 |
| https://www.facebook.com/clinicaCLOE | |
| Google Maps | Map listing |
| Address | Avenida de los Prunos 5-7, Hortaleza, 28042 Madrid, Spain |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.clinicacloe.com/en/english-speaking-dentists-in-madrid/ | Addresses, contacts, dentist names, services, languages, hours. | 2026-07-12 |
| s2 | https://sonrisalista.com/clinica-cloe-madrid/ | Google rating 4.9 and ~142 reviews; other-platform presence. | 2026-07-12 |
| sq | search:English speaking dentist Madrid / dental implants Madrid | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| clinica-cloe-refresh | https://www.google.com/maps/place/Clinica+Cloe+Campo+de+las+Nacione… | most recent review approx. 1 month ago (top displayed review); listing also shows business-updated 4 weeks ago | 2026-08-25 |
| clinica-cloe-sedation | https://www.clinicacloe.com/ | 'gracias a la sedación consciente, la anestesia local y el uso de técnicas modernas...' listed under Implantología avanzada | 2026-08-25 |
| clinica-cloe-doclic | https://coem.org.es/registro-de-colegiados-y-sociedades/directorio-… | searched: Retamero -> only match EVA RETAMERO LEVY, Nº 28009959, Odontólogo Convalidado u Homologado, registered at DENTALHABILIS, C/ Marqués de Santillana 4, 28440 Guadarrama (Madrid) — this registered address differs from Clínica CLOE; name match only, no CLOE address on the COEM record. | 2026-08-25 |
| clinica-cloe-lic | https://regcess.mscbs.es/regcessWeb/inicioBuscarCentrosAction.do | searched: CLOE — 2 results: CLOES 2007 S.L. (CS9283, Madrid capital, Clínicas Dentales) and CLOES2007 S.L. (CS22108, Alcobendas). | 2026-08-26 |
| clinica-cloe-gbp-2026-09-26 | https://www.google.com/maps?cid=14855213030712209974&hl=en | Google listing read on 2026-09-26: rating 4.9 from 181 reviews; star histogram 1★ 3 / 2★ 2 / 3★ 1 / 4★ 3 / 5★ 172; newest review dated 2026-09-21; 4 of the 5 newest reviews carry an owner reply, latest dated 2026-09-11. | 2026-09-26 |
| clinica-cloe-r6s3 | https://www.clinicacloe.com/ | Homepage HTML read on 2026-10-02: markup types WebPage, ImageObject, BreadcrumbList, WebSite, FAQPage | 2026-10-02 |
| clinica-cloe-r6s3-2 | https://www.clinicacloe.com/index.php/implantologia-avanzada/ | Page HTML read on 2026-10-02: markup types WebPage, ImageObject, BreadcrumbList, WebSite | 2026-10-02 |
| clinica-cloe-r6s3-3 | https://www.clinicacloe.com/implantes-dentales/ | Page HTML read on 2026-10-02: markup types WebPage, ImageObject, BreadcrumbList, WebSite, FAQPage | 2026-10-02 |
| clinica-cloe-r6s3-4 | https://www.clinicacloe.com/sedacion-consciente/ | Page HTML read on 2026-10-02: markup types WebPage, ImageObject, BreadcrumbList, WebSite, FAQPage | 2026-10-02 |
| clinica-cloe-deepen | https://www.google.com/maps?cid=14855213030712209974&hl=en | Google listing "Clinica Cloe Campo de las Naciones" (Dental clinic, Cosmetic dentist, Dental hygienist), read 2026-10-02 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 181 reviews (1★ 3 / 2★ 2 / 3★ 1 / 4★ 3 / 5★ 172); 10 distinct reviews read, dated 2021-04-29 to 2026-09-21, 10 with an owner reply | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 (its lowest-rated and newest reviews with the star histogram): no repeated complaint; no sign of manipulated reviews. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-11). |
| 2026-09-10 | Twin parity 2026-09-10 (clinicLicense): this card left the clinic licence unverified; the twin card spain-dental, which publishes the same clinic (same phone and website), holds a sourced value. This card's own 2026-08-25 history records that the establishment register (REGCESS) was not obtained that session; the twin searched it on 2026-08-26 (Nombre Centro=CLOE) and found CLOES 2007 S.L., CS9283, Madrid capital, Clínicas Dentales, disclosing the second branch CS22108 in Alcobendas. The value, the note and the twin's own cited source(s) are copied here without new research. |
| 2026-08-25 | License verification 2026-08-25 against COEM (Ilustre Colegio Oficial de Odontólogos y Estomatólogos de Madrid) Directorio de Colegiados: found colegiado numbers for all 10 named dentists by name search; 5 (Begara, Choufani, García Cortés, Zion, Resines) have Clínica CLOE listed as a registered practice address on COEM, confirming the affiliation; the other 5 (Retamero, Manzano, Valor, Bonifácio, Gil Abando) matched on name only, with COEM listing a different or no practice address — clinic establishment licence itself (REGCESS) not obtained — the registry's session token proved unstable. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. offers conscious sedation ('sedación consciente') plus local anaesthesia; no general anaesthesia mentioned |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address, phone unchanged; listing shows business-updated 4 weeks ago confirming active operation; Google review count rose 142->179 (rating steady at 4.9). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.