32Dental
According to our open methodology, this clinic scored 79.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 13 ranked clinics · Last checked: 23 September 2026
79.4/100
Positions by Rating Profile
- Overall Transparency & Trust#479.4/100
- Best for Expats#379.3/100
- Best for Dental Implants#377.2/100
- Best for Emergency Dental Care#384.1/100
- Best Price Transparency#456.8/100
- Best English-speaking Clinics#382.8/100
- Best for Families / Children#384.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic states all treatments are done under local anaesthesia, with the patient conscious. [32dental-deepen-5]
Summary
Dental clinic in the Prosperidad district of Madrid focused on expat and international patients, offering oral surgery, implantology, orthodontics, endodontics, periodontics, pediatric care and emergencies with care in English.
Second phone number is used as a mobile/WhatsApp contact.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 9 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live clinic website in Spanish and English; sitemap of 39 pages, last updated 2026-08-13. [32dental-deepen] | 4/4 |
| ✓ | Dentist names listed Team page names two dentists: Dra. Sofia Callow Pueyo and Dra. Rosa Sáenz Feijoo. [32dental-deepen-2] | 3/3 |
| ✓ | Dentist specializations listed Qualifications stated: surgery and implantology, endodontics and aesthetics (Callow); orthodontics (Sáenz). [32dental-deepen-2] | 2/2 |
| ✓ | Real clinic photos Own photo of a treatment room on the site; the Google listing shows the clinic's street front and a surgery. [32dental-deepen-3] [32dental-deepen-4] | 2/2 |
| ✓ | Service list published Services listed: implants and oral surgery, aesthetics, orthodontics, Invisalign, endodontics, periodontics, paediatrics, emergencies. [32dental-deepen] [32dental-deepen-5] | 3/3 |
| ✓ | Clear contact details Phones +34 91 138 59 28 and +34 677 449 341 (also WhatsApp and the Google listing number); email info@32dental.es. [32dental-deepen-6] [32dental-deepen-4] | 2/2 |
| ✓ | English website version Full English version of the site (expats, treatments, contact and travel pages). [s1] [32dental-deepen-6] | 2/2 |
| ✓ | Address and map published Address C/ de Marcenado 32 with an embedded Google map on the contact pages. [32dental-deepen-6] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Only one standing price is published (video consultation €30); no treatment prices; the 40-60€ booking deposit is deducted from treatment. [32dental-deepen-6] [32dental-deepen-5] [32dental-deepen-7] | 0/3 |
| ✗ | Cleaning price listed Cleaning and deep cleaning are described on the periodontics page without a price; no price elsewhere on the site. [32dental-deepen-8] | 0/2 |
| ✗ | Filling price listed No filling price on the treatment pages or elsewhere on the site. [32dental-deepen-5] | 0/2 |
| ✗ | Crown price listed Crowns and veneers are described on the aesthetics page without a price. [32dental-deepen-9] | 0/2 |
| ✗ | Implant price listed Implant page explains the treatment and financing but gives no price. [32dental-deepen-10] [32dental-deepen-11] | 0/2 |
| ✓ | Consultation price listed Video or phone consultation €30 (standing price); an in-person first visit is priced only as a 60€ deposit deducted from treatment. [32dental-deepen-6] [32dental-deepen-7] | 2/2 |
| ✗ | X-ray / imaging price listed No price for X-rays or 3D scans on any page of the site. [32dental-deepen-5] [32dental-deepen-7] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-23 [32dental-deepen-4] | 6/6 |
| ◐ | Google review volume as of 2026-09-23 [32dental-deepen-4] | 2/3 |
| ◐ | Review recency Newest readable review 2026-05-18 (as of 2026-09-23). [32dental-deepen-4] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replies to all five readable reviews, most recently on 2026-05-19. [32dental-deepen-4] | 2/2 |
| ✓ | No recurring complaints 1-2 star share 2.4% (3 of 124); the readable reviews raise no complaint. [32dental-deepen-4] | 2/2 |
| ✓ | No suspicious review patterns 94% 5-star, not uniform; readable reviews spread over 19 months from accounts with 6-41 reviews. [32dental-deepen-4] | 2/2 |
| ✓ | Active Facebook presence Site links to the clinic's Facebook page facebook.com/32dentalmadrid. [32dental-deepen] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Clinic profile with 393 patient reviews on Doctoralia; also listed on DocDental. [32dental-deepen-12] [s2] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-rays and an intraoral camera documented; assessments include X-rays. [32dental-deepen-3] [s1] | 2/2 |
| ✓ | CBCT (3D imaging) Three-dimensional radiology listed among the clinic's technology; implant cases assessed with a 3D CT scan. [32dental-deepen-11] [32dental-deepen] | 2/2 |
| ✓ | Implantology Implant placement, including cases needing bone regeneration or sinus lifts. [32dental-deepen-10] | 2/2 |
| ✓ | Orthodontics Invisalign and braces. [32dental-deepen-13] | 2/2 |
| ✓ | Oral surgery Extractions, wisdom teeth removal, implant surgery, sinus lifts and bone regeneration. [32dental-deepen-10] | 2/2 |
| ✓ | Pediatric dentistry Paediatric dentistry page. [32dental-deepen-14] | 1.5/1.5 |
| ✓ | Emergency care Dental emergencies treated; Saturdays kept for emergencies; WhatsApp line for weekend emergencies. [32dental-deepen-3] [32dental-deepen-15] | 1.5/1.5 |
| ✓ | Works with international patients Dental-tourism page: many patients are foreigners; English and French spoken; help with hotels and transport. [32dental-deepen-3] [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +34 677 449 341 linked on the site. [32dental-deepen-6] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Both dentists attend in English; English and French spoken at the clinic. [32dental-deepen-2] [32dental-deepen-3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online booking and a video or phone consultation before an in-person visit; existing quotes can be reviewed. [32dental-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain procedures step by step (implant phases, Invisalign planning, gum treatment). [32dental-deepen-10] [32dental-deepen-13] | 1/1 |
| ✓ | Convenient opening hours Open to 19:00 Monday-Friday; Saturdays by appointment (Google lists Saturday as closed). [32dental-deepen] [32dental-deepen-4] | 1.5/1.5 |
AI & Search Visibility
9 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Madrid", "English speaking dentist Madrid", "dental implants Madrid", "emergency dentist Madrid", "Madrid dental clinic for expats".
| ✗ | Mentioned for: best dentist Madrid Not in the local results, the first page of web results or an AI Overview for "best dentist Madrid" on 2026-09-23. [32dental-deepen-16] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Madrid Clinic site second on the first page of web results for "English speaking dentist Madrid" on 2026-09-23. [32dental-deepen-16] | 1/1 |
| ✓ | Mentioned for: dental implants Madrid Clinic site ninth on the first page of web results for "dental implants Madrid" on 2026-09-23. [32dental-deepen-16] | 1/1 |
| ✓ | Mentioned for: emergency dentist Madrid Clinic site ninth on the first page of web results for "emergency dentist Madrid" on 2026-09-23. [32dental-deepen-16] | 1/1 |
| ✓ | Mentioned for: Madrid dental clinic for expats Clinic site first on the first page of web results for "Madrid dental clinic for expats" on 2026-09-23. [32dental-deepen-16] | 1/1 |
| ✓ | Structured data on website Dentist JSON-LD with address and telephone on the English contact, expats and treatments pages. [32dental-deepen-6] [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages Separate pages for root canals, periodontics, paediatrics, orthodontics, implants and surgery, aesthetics. [32dental-deepen-5] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CS16596 (REGCESS — legal entity Marcenado Centro Dental S.L.P., Madrid) (REGCESS read 2026-09-23: dental clinic authorised 2020-03-15, renewed 2025-04-25; the clinic gives this number on its Doctoralia profile.) [32dental-lic] [32dental-deepen-12]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Sofia Callow Pueyo [32dental-team] [32dental-coem] | Surgery and implantology, endodontics and aesthetics | 28010627 (COEM) |
| Dra. Rosa Sáenz Feijoo [32dental-team] [32dental-coem] | Orthodontics | 28008701 (COEM) |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://32dental.es/ |
|---|---|
| Phone | +34 91 138 59 28 |
| +34 677 449 341 | |
| https://www.facebook.com/32dentalmadrid/ | |
| Google Maps | Map listing |
| Address | C/ de Marcenado, 32, 28002 Madrid, Spain |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://32dental.es/expats?lang=en | English expats page read 2026-09-23: "English speaking dentist in Madrid" for people who have just arrived in Madrid or live abroad; full assessment with X-rays, intraoral images and oral examination; online consultation; Dentist structured data with address C. de Marcenado 32, 28002 Madrid and telephone +34 677 449 341. | 2026-09-23 |
| s2 | https://docdental.es/clinica-dental/32-dental/ | DocDental directory page read 2026-09-23: profile of Clinica Dental 32 Dental, C. de Marcenado 32, 28002 Madrid, with the clinic's description. | 2026-09-23 |
| sq | search:English speaking dentist Madrid / Madrid dental clinic for expats / dental implants Madrid | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| 32dental-deepen | https://32dental.es/ | Home page (Spanish) read 2026-09-23: live clinic site, sitemap of 39 pages last updated 2026-08-13; services: oral surgery and implantology, aesthetic dentistry, orthodontics, Invisalign, endodontics, periodontics, paediatric dentistry, prosthetics and dental emergencies; "radiología tridimensional" among its technology; hours Monday-Friday 9:00-14:00 and 15:00-19:00, Saturdays by appointment; +34 91 138 59 28, +34 677 449 341, info@32dental.es; links to facebook.com/32dentalmadrid and Instagram; structured data here is only an Organization entity. | 2026-09-23 |
| 32dental-deepen-2 | https://32dental.es/equipo | Team page read 2026-09-23: Dra. Sofia Callow Pueyo, medical director and dentist (Master in Surgery and Implantology; endodontics; aesthetic and restorative dentistry; "Puede atenderte en inglés, francés y español"); Dra. Rosa Sáenz Feijoo, orthodontist (Master in Orthodontics; Invisalign, lingual and self-ligating systems; attends in English and Spanish); own-host portrait photos; dental assistant and clinic manager also named. | 2026-09-23 |
| 32dental-deepen-3 | https://32dental.es/travel-to-madrid?lang=en | Travel to Madrid page read 2026-09-23: dental-tourism page - "32Dental is an INTERNATIONAL OFFICE, great number of our patients are foreigners", someone always speaking English and/or French, help with hotels and transport; equipment "3D scan, Panoramic x-rays, Intraoral camera"; "Saturdays are available for emergencies"; own-host photo of a treatment room with the clinic name on the window. | 2026-09-23 |
| 32dental-deepen-4 | https://www.google.com/maps?cid=14532279201998354438&hl=en | Google listing read 2026-09-23: 4.9 from 124 reviews; histogram 5★ 116 / 4★ 3 / 3★ 2 / 2★ 1 / 1★ 2; 5 readable reviews dated 2024-10-02 to 2026-05-18, all 5★, reviewer accounts with 6-41 reviews; owner replies to all five (latest 2026-05-19); claimed listing; hours Monday-Friday 9 AM-2 PM and 3-7 PM; categories include Dental radiology, Orthodontist, Pediatric dentist; owner photos of the "32 Dental" street front and of a dentist explaining a 3D implant plan on screen. | 2026-09-23 |
| 32dental-deepen-5 | https://32dental.es/treatments?lang=en | Treatments page read 2026-09-23: separate pages for root canals, periodontics, paediatric dentistry, orthodontics (Invisalign and braces), oral surgery and implants, aesthetics and prosthetics; "All treatments are performed under local anesthesia so the patient is conscious but does not feel any pain"; no price for any treatment; Dentist structured data with address and telephone. | 2026-09-23 |
| 32dental-deepen-6 | https://32dental.es/contact?lang=en | English contact page read 2026-09-23: online booking; video or phone consultation for patients abroad, "Price: €30" (15-20 minutes, Monday-Friday); WhatsApp +34 677 449 341; +34 911 38 59 28; info@32dental.es; embedded Google map; Dentist structured data with address and telephone; "WE DON'T WORK WITH PRIVATE INSURANCE COMPANIES". | 2026-09-23 |
| 32dental-deepen-7 | https://32dental.es/politica-de-empresa | Booking policy page read 2026-09-23: a booking deposit of 40€ (check-up, consultation, emergency) or 60€ (other services, including a first visit) is paid in advance and deducted from the treatment; no treatment prices. | 2026-09-23 |
| 32dental-deepen-8 | https://32dental.es/periodontic-treatments?lang=en | Periodontics and dental cleaning page read 2026-09-23: oral hygiene, deep cleaning (root scaling), gingivectomy and connective tissue grafts explained; no price for cleaning or any other treatment. | 2026-09-23 |
| 32dental-deepen-9 | https://32dental.es/aesthetics-and-prosthetics?lang=en | Aesthetics and prosthetics page read 2026-09-23: whitening, porcelain and composite veneers, crowns, implant crowns and dentures described; no prices. | 2026-09-23 |
| 32dental-deepen-10 | https://32dental.es/oral-surgery-and-dental-implants?lang=en | Oral surgery and implants page read 2026-09-23: tooth extraction and wisdom teeth removal, implant placement after "X-rays and 3D tests", sinus lifts and bone and tissue regeneration, each step explained; surgery patients can reach the clinic 24 hours for emergencies; no prices. | 2026-09-23 |
| 32dental-deepen-11 | https://32dental.es/cirugia-oral-implantes-prosperidad-madrid | Implants and oral surgery page (Spanish) read 2026-09-23: extractions including wisdom teeth, implant placement, bone regeneration; implant candidacy assessed "con un TAC 3D"; "Ponemos a tu disposición la última tecnología digitalizada y radiología tridimensional"; interest-free financing; no prices. | 2026-09-23 |
| 32dental-deepen-12 | https://www.doctoralia.es/clinicas/32dental | Doctoralia clinic profile read 2026-09-23: 32Dental, Calle de Marcenado 32, Madrid; 393 patient reviews; equipment listed as TAC 3D, panoramic X-ray, intraoral camera, 3D intraoral scanner; languages English, French, Spanish; health register number CS16596; responsible dentist Dra Sofía Callow Pueyo, 28010627. | 2026-09-23 |
| 32dental-deepen-13 | https://32dental.es/orthodontic-treatments-invisalign-and-braces?la… | Orthodontics page read 2026-09-23: Invisalign and braces; first visit with oral exploration and a 3D scan to show a first simulation, then 3D planning with photos and X-rays; "First visit. Free evaluation" for orthodontic patients; monthly check-ups explained. | 2026-09-23 |
| 32dental-deepen-14 | https://32dental.es/pediatric-dentistry?lang=en | Paediatric dentistry page read 2026-09-23: children's dentistry, starting with a desensitisation visit so that young children get used to the clinic. | 2026-09-23 |
| 32dental-deepen-15 | https://32dental.es/what-to-consider-before-visiting-a-dentist-in-m… | Clinic article read 2026-09-23: "Our whatsApp number ( +34677449341 ) is available during the weekend for emergencies". | 2026-09-23 |
| 32dental-lic | https://regcess.mscbs.es/regcessWeb/inicioBuscarCentrosAction.do | REGCESS (Ministry of Health register of health centres) searched 2026-09-23 by authorisation code CS16596: CCN 1328022499, MARCENADO CENTRO DENTAL S.L.P, class C251 dental clinic, private; registered address Calle de Sánchez Pacheco 47, 28002 Madrid, about 25 m from the clinic's map location on C. de Marcenado 32; authorised 2020-03-15, renewed 2025-04-25; authorised service U.44 dentistry. | 2026-09-23 |
| 32dental-deepen-16 | search:best dentist Madrid / English speaking dentist Madrid / dental implants Madrid / emergency dentist Madrid / Madrid dental clinic for expats | The five canonical Madrid queries run 2026-09-23 (google.com, English, Spain, non-personalised; organic local results, first page of web results and AI Overview read): present for "English speaking dentist Madrid", "dental implants Madrid", "emergency dentist Madrid", "Madrid dental clinic for expats"; absent for the others. | 2026-09-23 |
| 32dental-team | https://32dental.es/equipo | Team page read 2026-09-23: Dra. Sofia Callow Pueyo (surgery and implantology, endodontics and aesthetics) and Dra. Rosa Sáenz Feijoo (orthodontics). | 2026-09-23 |
| 32dental-coem | https://coem.org.es/registro-de-colegiados-y-sociedades/directorio-… | COEM directory searched 2026-09-23: SOFIA CALLOW PUEYO Nº 28010627 at 32 DENTAL, Av. Marcenado 32, 28002 Madrid; MARIA ROSA SAENZ FEIJOO Nº 28008701, registered at another practice address (Av. de Burgos 5). | 2026-09-23 |
Change History
| Date | Change |
|---|---|
| 2026-09-23 | Dentists recorded from the clinic's team page with their COEM numbers: Dra. Sofia Callow Pueyo (28010627) and Dra. Rosa Sáenz Feijoo (28008701, registered at another practice address). |
| 2026-09-23 | Visibility re-checked on 2026-09-23 with the five canonical Madrid queries, run once for every card compared in this pass; local results, the first page of web results and AI Overviews all counted. The clinic appears in 4 of the five. |
| 2026-09-23 | Re-read on 2026-09-23: the clinic's website in Spanish and English (home, team, treatment, contact, travel and booking-policy pages), its Google listing, its Doctoralia profile and the Ministry of Health register of health centres. Recorded: Google 4.9 from 124 reviews, newest 2026-05-18, owner replies to reviews, no pattern of complaints or signs of manipulation; own photos of the premises; Dentist structured data; 3D CT imaging; treatment under local anaesthesia only; clinic authorisation CS16596 held by Marcenado Centro Dental S.L.P. Corrected: the team page names two dentists with their qualifications; a video or phone consultation is priced at €30. Still unverified: TripAdvisor presence. |
| 2026-08-25 | License verification 2026-08-25 against REGCESS: no establishment record matched '32Dental' on name (2 variants) or street-address search; result recorded as null (not verified-false) pending owner/legal-name identification. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address, phone and operating status unchanged; newly captured Google rating 4.9 (124 reviews), place URL and coordinates (previously unset). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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